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We are looking for a Receptionist to join our team based in our London office. This role will provide professional receptionist support and help with administration support across the office.
Main Duties and Responsibilities
* Provide a professional Reception service ensuring courteous and warm welcoming of visitors and staff.
* Offering and providing refreshments to invited guests and providing storage of personal items.
* Manage and oversee visitor, employee and contractor access passes to our St James Market in line with internal policies.
* Ensure incoming calls are answered professionally and promptly.
* Ensure incoming emails are answered appropriately and promptly, and any issues escalated to Front of House Supervisor (FS).
* Contribute to the updating and maintenance of the Reception Manual.
* Support and assist (FS) with ad-hoc requests made by Senior Stakeholders, ensuring seamless service delivery, including but not limited to:- Administration, catering, and concierge service for VIP guests.
* Make meeting and room bookings and manage calendar, liaising with staff about changes and guests – Liaise with FS and reception team to ensure these are managed in an efficient and professional manner.
* Support FS with Catering and VIP meeting room and event Set-Up.
* Support FS and team with event delivery.
* Support with incoming and out-going post including making DHL and Royal Mail bookings, including diligence on the security of incoming post
* Support FS with timely creation of Purchase Order Requests and subsequent acceptance of Purchase Orders on company ‘Purchase to Pay’ (P2P) system, for SJM goods and services.
* Make courier bookings as requested and ensure records are kept up to date including completion of relevant invoices.
* Report building or cleaning issues to facilities team.
* Support and assist FS with the management of catering and stationery together with associated stock control, as well as other ad-hoc purchases.
* Liaise with on-site cleaners and other service providers as required.
* Support and assist FS with departmental administration including but not limited to, credit card and petty cash reconciliation.
* Report all incidents, accidents and significant near misses.
* Develop and maintain great working relationships with key stakeholders.
* Act as a Fire Warden.
About You
* Minimum of 2 years experience as a receptionist in a fast paced, demanding corporate environment
* proficient in MS Office
* Personable with excellent communication skills
* Ability to multi-task
* Strong attention to detail
* Ability to meet deadlines
* Flexibility in approach to work
Division:
Corporate
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Broadcast Media Production and Distribution
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