Job Description
Job Role: Security Officer
Working Hours: Zero hour contract - however, guaranteed full-time hours will be available on a 4 on 4 off shift pattern, with 12-hour shifts offered for a period of 2 to 5 months, depending on operational requirements.
Pay: £13.90 per hour
Location: Falmouth Docks
Reporting to: Operations Manager
Overview
An exciting opportunity has arisen at Anchor Group Services, for experienced and professional Security Officer to join our established security team based in the Falmouth area.
As a Security Officer, you will play a key role in supporting the day-to-day operations of the site, covering shifts as required to ensure continuous security. You will be responsible for delivering a high level of customer service to all visitors, conducting regular patrols, monitoring site activity, and responding to incidents in line with site procedures. The role requires vigilance, professionalism, and a proactive approach to both security and safety.
The planned start date of this role is Wednesday 24th September. Although this role is a zero hour contract, guaranteed full-time hours will be available on a 4 on 4 off shift pattern, with 12-hour shifts offered for a period of 2 to 5 months, depending on operational requirements.
The successful candidate must have a valid SIA Licence as a minimum.
Duties include:
* Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
* Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
* Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
* Completing reports by recording observations, information, occurrences, and surveillance activities
* Maintaining organisation's stability and reputation by complying with legal requirements
* Contributing to team effort by accomplishing related results as needed
* Acting as a first line support to customers and visitors to site, providing a professional and friendly service
* Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
* Maintaining professional conduct at all times
Requirements
* Full 5-year employment checkable history
* Valid frontline SIA licence DS or SG
* Customer Service experience and confidence to handle conflict in a correct manner
* Flexible to meet the job requirements
* Excellent communication skills both written and verbal
* Smart appearance and be well-groomed
* Reliable and punctual
* High level of enthusiasm and passion
* Ability to work in a fast-moving environment
Benefits
* Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
* Access to SIA and First Aid training at discounted rates, with financial support available
* Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
* Stream - access to pay as you earn it
* Cycle to Work Scheme Available
* Full uniform provided
* Free Employee Assistance Programme 24/7 including access to counselling
* Hospital Saturday Fund
* Reward and Recognition awards
What's Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.
Other companies may call this role: Multi-Site Officer, Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer
Within commuting distance of: Penryn, Mylor Bridge, Flushing, Budock Water, Mabe Burnthouse, Constantine, St Mawes, Truro, Helston, and Redruth
Requirements
Full 5-year employment checkable history Valid frontline SIA licence DS or SG Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment