A modern Contact Center based in Ringwood, Hampshire is looking to recruit full time Inbound Customer Service Advisors.
The role can become hybrid, but training will be in the office for 2-3 weeks mininum
The main focus of the position to assist their customers with online enquiries and purchases of Luxury Chocolates and confectionery from a top UK company.
The ideal candidate will have:
* Excellent telephone manner
* Good numeracy and literacy
* Good customer service skills
* Analytical, decision making and problem solving abilities
* Previous customer service experience is desirable but not essential as full training will be provided
Salary:
On target earnings £29,184 per annum (£12.30 per hour basic plus up to £300 per month bonus)
**an extra £1.15 per hour achievable as bonus **
Hours:
Rotating shifts (12 week rota, 5 days & 40 hours per week)
Rota will be on a rotating shift pattern with 2 weeks notice
Monday to Friday between 8.30am and 7pm (8 hours per day, 8.30am - 5pm, 9am - 5.30pm, 10.30am - 7pm, 11.30am - 8pm)
Saturday 8:30am to 5pm,
Sunday 9am to 5pm.