Spire Cardiff Hospital – Pontprennau | Bank Medical Administrator | Private Hospital | Flexible Working | Free on site parking
At Spire Healthcare, our patients are at the heart of everything we do—and behind every seamless patient journey is a dedicated team ensuring vital information is in the right place at the right time. As a Bank Medical Administrator, you’ll play a key role in supporting safe, efficient care by managing and maintaining accurate medical records. Your work will directly impact patient experience, helping clinicians deliver the highest standards of treatment with confidence.
In this role, you’ll take responsibility for the preparation, tracking, and secure storage of medical records across outpatient, pre-assessment, and admissions clinics. You’ll ensure records are organised, accurate, and accessible, responding promptly to requests while maintaining strict confidentiality in line with data protection requirements. From filing reports and correspondence to transporting records across departments, your attention to detail and organisation will be essential in a busy healthcare environment.
Duties and Responsibilities:
1. Preparing and tracking patient records for outpatient, pre-assessment, and admissions clinics
2. Organising, filing, and securely storing medical records, including archiving
3. Responding promptly to requests for records and information
4. Managing data input accurately and efficiently
5. Handling general administrative duties such as telephone enquiries and photocopying
6. Transporting records between departments as required
7. Maintaining strict compliance with data protection regulations
Who we’re looking for:
8. Experience in a healthcare administration or medical records environment (desirable)
9. Strong organisational skills and ability to manage priorities in a busy setting
10. Confident using Microsoft Office and IT systems
11. Excellent communication skills and a collaborative mindset
12. Comfortable with the physical nature of handling and moving records
Working Hours: Monday – Friday, between the hours of 07:30 – 20:00
Contract Type: Bank
What success looks like:
You keep everything running seamlessly behind the scenes—records are always accurate, easy to locate, and handled with complete confidentiality. Your proactive, team-focused approach helps ensure patients receive the best possible care without delays.
Benefits:
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
13. Weekly pay for added flexibility and convenience
14. Competitive hourly rates
15. Flexible shifts
16. Access to Spire Healthcare pension
17. Free uniform and free DBS
18. Full induction and mandatory training updates provided
19. Free on-site parking
20. Access to gym and wellbeing benefits
Our Values:
21. Driving clinical excellence
22. Doing the right thing
23. Caring is our passion
24. Keeping it simple
25. Delivering on our promises
26. Succeeding and celebrating together
We commit to our employee’s well-being through work life balance, on-going development, support and reward.