Overview
Domestic Abuse Practitioner
Location: Newcastle under Lyme
Hours per week: 37.5
Contract type: Fixed Term
This fixed term, salaried vacancy will close in 17 days at 23:59 BST.
Role
As a specialist Domestic Abuse Practitioner, you’ll support individuals and families within our safe accommodation services. You’ll provide a tailored, person-centred support package to help customers achieve their goals and live a life free from abuse.
Responsibilities
* Work with customers to identify their individual support needs and provide a tailored support package. This includes housing, health, wellbeing, finances and safety.
* Process customer referrals, including assessments of risk and support needs, to manage allocation of void properties.
* Work as part of a multi-agency response to meet the identified needs of customers. This might include providing reports for, or attending, meetings (e.g. MARAC).
* Advocate for customers so that agencies understand and meet their needs.
* Support the customer to engage with both internal and external agencies to access services and help develop skills so they can achieve their goals.
What We’re Looking For
* Have a genuine understanding of people in abusive relationships.
* Be up to date with current issues and laws within the domestic abuse sector, welfare reform and homelessness.
* Have experience delivering support to customers, recognising individual needs and identifying opportunities while meeting deadlines.
* Have good ICT, communication and time management skills.
* Have experience handling personal data in line with GDPR.
* Have a full UK driving license and use of own vehicle for work.
* DBS check required every three years.
We are an equal opportunities employer and welcome applications from everyone.
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