Belmont Recruitment are currently looking for an experienced Housing Rent Officer to join Bromsgrove & Redditch Council on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday (Hybrid). Key Responsibilities * Manage rent accounts and maximise income collection through early intervention and recovery action * Monitor arrears, take enforcement action where required, and prepare cases for court * Attend court and represent the Council on possession proceedings * Carry out home visits, tenant interviews and rent surgeries within the community * Provide advice on housing and welfare benefits and support tenants to maximise income * Work closely with internal teams and external partners including Housing Benefits, DWP and support agencies * Support vulnerable tenants through referrals and tenancy sustainment interventions * Maintain accurate records and produce reports in line with performance and statutory requirements * Support service improvement initiatives and share best practice within the team About You * Proven experience working in housing income, rent recovery or a similar customer-facing role * Strong knowledge of rent arrears recovery, welfare benefits and relevant housing legislation * Experience preparing court documentation and attending court hearings Please apply with an up to date CV ASAP if this role would be of interest to you