Join Our Lifesaving Team Shop Manager Full Job Description: Shop Manager - JD Location: Oakham, Leicestershire, LE15 6NU Hours: Full Time, 40 hpw Benefits: Benefits Table Interview Date - 2nd October 2025 We’re on the lookout for a creative, motivated, and customer-focused Shop Manager to to join the team in our Homeware Shop in Oakham. If you’re looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day, then this may be the opportunity you’ve been waiting for! What We Offer: Enhanced annual leave, with even more added as your service grows Additional annual leave purchase options Enhanced sick pay Life assurance Blue Light Card eligibility and access to generous discount schemes A supportive, purpose-driven team Access to our comprehensive Employee Assistance Programme ✨ What You’ll Be Doing: • Maintaining the day-to-day operation of the shop • Planning and managing deliveries and collections • Operating the agreed stock rotation system and pricing structure • Ensuring an efficient back-room operation • Delivery of budgeted sales targets and maximising profit • Providing and promoting excellent customer service • Creating a store layout that in line with brand guidelines. What We’re Looking For: • Able to demonstrate effective people management experience • Organisational skills and time management • Ability to understand issues related to working with volunteers • Proven customer care skills • IT skills and business online experience • Understanding of financial and numerical information • Experience in cash handling and online stock control • Creativity and flair for presenting items • Ability to keep up with retail trends and use initiative for positive results. What’s In It For You: At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture. Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives. The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career. Click “Apply Now” and help us keep our helicopters flying and saving lives. ___________________________________________________________________________________________ Compliance Responsibilities In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for: Health & Safety and Environment Safeguarding Data Protection Equality, Diversity, and Inclusion Quality You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above. The role is subject to a Basic DBS check. ___________________________________________________________________________________________ Environment TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice. As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people. *Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at this time.