Position Overview
Join Our Team as an Area Service Engineer at ASEL Integrated Security Solutions! to join us in the Nottingham region.
At ASEL, we are pioneers in designing, developing, and delivering tailored security solutions that fuse innovative technology, skilled personnel, and effective processes to drive tangible results. As industry leaders in security risk modeling, we use data and insights to empower our clients, enhancing their strategies, minimizing risks, and reducing costs.
What You’ll Do
* Manage Your Service Area: Take ownership of service calls within your allocated area and ensure a high standard of service delivery at all times.
* Communicate Effectively: Keep your Line Manager or Supervisor informed about outstanding issues and engage proactively to minimize revisit calls.
* Promote ASEL’s Values: Be an ambassador for ASEL, showcasing our commitment to professionalism, customer care, and best practices in all interactions.
* Collaborate: Work closely with our Service Team to complete any other reasonable duties in a timely and efficient manner.
Skills & Experience
* A solid understanding of CCTV, Intruder, Access Control, and Fire systems is essential.
* A commitment to continuous learning, with ASEL providing ongoing training in company‑specific procedures and other relevant areas.
* A friendly and approachable demeanor, with a knack for building strong relationships with customers and colleagues alike.
Key Responsibilities
* Ensuring the smooth operation of your designated service area.
* Maintaining professionalism while troubleshooting and resolving client issues.
* Being vigilant about adhering to SLAs and always aiming to provide first‑call solutions.
* Maintaining a positive image for ASEL through your appearance and conduct.
* Keeping your service vehicle well‑maintained and clean.
Salary & Benefits
* Competitive base salary based on experience, plus opportunities for overtime.
* Participation in a 1 in 6 call‑out rota.
* Comprehensive training and development opportunities in a supportive environment.
Why Join ASEL?
At ASEL Integrated Security Solutions, we are committed to cultivating talent and providing our employees with the resources and training necessary for their professional growth. If you are motivated, have a passion for security solutions, and are eager to contribute to our mission of excellence, we would love to hear from you!
Equality & Diversity
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.
ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.
Benefits
* Perkbox recognition - rewards and discount platform
* Apprenticeship
* Employee of the month scheme £50
* 110% Club of outstanding performers who can receive large prizes and monetary rewards
* WageStream - a flexible wage application whereby you can pull your wages out sooner than payday
* EAP - Employee Assistance Programme
* Progression opportunities within the company
* Ongoing training
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
* Security and Investigations
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