Remote-first | Full Time | Permanent
Why you'll love working here:
* Remote-first flexibility, with just one day a month in the Gloucester office.
* Private medical insurance and enhanced maternity/paternity leave.
* 27 days holiday + bank holidays.
* Company pension, sick pay and life cover.
* Free on-site parking for office days.
* A truly member-first culture that values people over profit.
* Be part of a close-knit team in a mutual organisation, no shareholders! Just members.
What we're looking for:
* 5+ years experience in Income Protection Claims or Personal Lines.
* Comfortable using Microsoft Office and internal claims systems.
* Confident in making complex decisions and interpreting medical, financial and employment documentation.
Bonus points if you:
* Have experience in other types of health or protection insurance.
* Understand FCA regulations and data protection requirements.
What you'll be doing:
* Review and assess new and ongoing income protection claims, ensuring accuracy and sensitivity.
* Communicate with members with compassion and professionalism, clearly explaining decisions and managing expectations.
* Work closely with medical professionals, employers and internal teams to gather evidence and ensure claims are fair and thorough.
* Share your knowledge with colleagues, mentor junior team members and lead case discussions.
* Contribute to service improvements and process enhancements across the claims function.
Interested? Send your most up-to-date CV to JADE at i2i recruitment today!
Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.
We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion.
#J-18808-Ljbffr