Woodland Group are recruiting an Import Operations Coordinator for our head office in Chelmsford. The Import Operations Coordinator will report to and work with the Operations Manager and will work closely with customers, clients and agents to ensure efficient deliveries.
About us:
Would you like to work for a company where you can make a difference, Woodland Group is more than just a logistics and supply chain company. Independently owned, we continuously challenge ourselves and our teams to innovate and adapt, provide expert solutions and create opportunities for clients, team members, partners and communities. Our culture thrives on a drive for excellence and innovation, collaboration, agility through independence, opportunities to learn and develop, our diversity and relationship building, and our desire to bring skills and passion to a quickly changing and fast-paced environment.
About the role
1. Manage all aspects of the import process;
2. Obtain and communicate, internally and externally, all necessary information to ensure correct measures are in place and customer needs are met;
3. Liaise between Suppliers, Forwarders and agents to obtain up to date shipment information;
4. Ensure customers are fully informed of the progress of their shipments;
5. Provide transport companies with the relevant information to ensure customer delivery requirements are met;
6. Ensure correct documentation is on file and act accordingly as set out in the instructions;
7. Maintain all files ensuring they are costed and billed correctly in accordance with procedures provided by management;
8. Cover the export operations when required; and
9. Any other duties as required by management for the smooth and efficient operation of the department.
Personal Specification
10. Minimum 3year plus experience within Ocean Import Trade (Asia preferable but not essential)
11. Good understanding on shipping schedules
12. General knowledge of HMRC procedures
13. Experience dealing with carrier & co-loaders to arrange release, deliveries
14. Knowledge of all associated shipping costs and goo understanding of invoicing customers.
15. Good communication skills – written, email & phone
16. Attention to detail & well organised key, plus able to perform within a busy, thriving environment
Why you'll love working for us:
We have a new UK benefits programme based on what our staff asked us for! This includes...
17. Generous holiday allowance which rises with service.
18. Recognition awards and Incentives.
19. Length of service incentives
20. Enhanced occupational maternity pay
21. Profit share scheme
22. Salary sacrifice pension scheme
23. Life assurance
24. Health cash plan
25. Mental health and stress hotline
26. Retail discounts and awards
27. Discounted health club membership
28. Real career opportunities
29. Team bonding opportunities and events
30. To be part of a fast-moving exciting company with a great team of people.
31. And much more…
We look forward to you joining our world where WE CARE, WE CONNECT, WE DELIVER.
At Woodland Group success is down to our dedicated and experienced teams right across the globe. We create safe spaces for collective growth – regardless of background. We embrace differences and believe we are made stronger by the unique capabilities and qualities that each person can bring to Woodland. We deliver opportunities across a wide variety of roles all over the world, from entry level to senior management, behind the steering wheel, in IT and tech or eCommerce. Every Woodlander has access to training and development courses and can drive their own success forward, to realise their full potential.