Senior Services Manager (26669)
Salary £29,836 per annum and great benefits including Health Cash Plan plus on call shift payment of £14.30 per session
Temporary (9 months), full time (37.5 hpw)
Torquay
What you’ll do
* Lead a motivated team to deliver efficient, high quality, person-centred services in line with our contracts, evidenced by our customer satisfaction surveys and KPIs.
* Be the Safeguarding Lead for the service.
* Ensure Health and Safety checks and risk assessments are completed and recorded accurately.
* Manage the contracts, budgets and KPIs, and liaise with stakeholders and commissioners.
* Manage individual and team performance using coaching skills and assessing colleague competencies and objectives to ensure customers live in a safe, supportive, person-centred service.
You have
* The people skills to take others with you, help others grow, and challenge behaviours misaligned to our values.
* An understanding of where our customers are in their life and a passion to advocate for them.
* Experience delivering support in a housing or care environment.
* Experience of people management.
* Experience of managing multiple services and/or managing managers.
* Vehicle insured for business purposes (you will be reimbursed for mileage).
* An enhanced DBS (which we will pay for).
* Administrative flexibility: we are open to agreeing a work pattern, you’ll manage your own diary, and you’ll have the opportunity to network across services and with commissioners to ensure service standards are delivered.
* A service-based role working alongside customers, leading your team, with flexibility to work from home.
What’s in it for you?
* 34 days leave, rising to 39 days (including bank holidays and a “me day”), with the option to buy 5 more each year.
* 2 paid volunteering days each year.
* Health cash plan saving you and your family £1,140+ per year covering dental, opticians, prescriptions and more.
* Matching pension contribution (up to 7%) and life insurance (3x basic salary).
* Family-friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support.
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