Join to apply for the Customer Service Assistant (Nights) - Vita Student role at Vita Student.
Hourly Pay: £13.00
Weekly Contract: 27 hours per week. 3x 9-hour shifts
Hours: 9pm – 6am
Working Days: The shift patterns will vary week-by-week; therefore, candidates must be flexible to work Monday to Sunday as required.
Training/Induction: Hours will vary during the induction/training period. Overtime may be available during busier periods.
The Opportunity
This is a unique and varied opportunity which combines Cleaning & Customer Service to ensure that our Student Residents’ experience is always delivered to the high standard and luxury that we pride our Vita Student brand on.
Cleaning Responsibilities
* Cleaning of all public and communal areas.
* Maintenance and delivery of building standards.
* Nightly site-walks to ensure that standards are maintained.
Customer Service Responsibilities
* Single point of contact for all residents.
* To attend to any query or incident within the residence and resolve the issue promptly.
* Coordinating the delivery of mail and parcels with residents.
Who are we Looking For?
* An experienced cleaner or housekeeper.
* A keen eye for housekeeping with a meticulous approach to cleaning.
* Able to commit to at least 3x night shifts each week – the day will vary week by week, therefore flexibility throughout the week is mandatory.
* Have a passion for delivering high-end Customer Service to all our residents and visitors.
Benefits
* 20 days paid holiday each year (pro-rata).
* Paid Bank Holidays (pro-rata).
* Your birthday day off.
* Perkbox Employee discount schemes - 100s of discounts through our online benefits platform.
* Pension scheme.
* Team parties/events.
* Recognition programmes.
* Access to 24/7 Employee Assistance Programme.
* Career progression opportunities – We love to promote from within.
Important
All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks. Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.
Seniority level
Entry level
Employment type
Part-time
Job function
Other
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