Customer Service Administrator | Telford | Permanent | £26,000 Looking to join a company where your skills truly matter and your voice is heard? Seymour John are proud to be exclusively hiring for a Customer Service Administrator to join a local well-established and growing business. This is more than just a support role — it’s a chance to make an impact, solve real problems for customers, and grow within a collaborative, people-first environment. The Company: They pride themselves on delivering top-tier products with unmatched customer service- and they are looking for someone who shares that same commitment to excellence. What’s in it for you? * Working hours of 9am-5pm Monday- Friday. * On-site parking. * 28 days holiday including bank holidays. * A permanent role * Pension Scheme. Opportunity: * Handling customer queries and complaints via phone and email with professionalism and care * Providing key administrative support to our busy Sales Tea * Processing sales and purchase orders with accuracy and efficient * Raising claims with suppliers for any damaged or faulty goods * Taking on varied administrative duties to support smooth day-to-day operations Personal Profile: * Previous experience in administration or a customer service-focused office role * Excellent customer service and communication skills * Confidence to take initiative and work independently For more information please apply or call Lois Barber at Seymour John Recruitment Limited By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website