Overview
As a Store Manager in a dynamic team, you are in a pivotal role shaping the experiences of your team and the customers you serve. Your day-to-day actions drive sales and create an environment where our core values come to life: Love our customers, care for our colleagues, and protect the pounds (and euros).
Responsibilities
* Provide the highest levels of customer service by coaching and guiding store teams to ensure an excellent customer experience during every interaction.
* Lead the store’s success by ensuring the right people are in the right place at the right time.
* Care for our colleagues: create a safe environment, ensure policies and procedures are followed, and lead the team around you.
* Develop people through upward growth, internal opportunities, and development of their current roles.
* Protect the pounds: guide a team that is passionate about our goals, and ensure they understand how they contribute to the store's commercial objectives.
* Adopt a strategic approach to sales, shrink, and service to ensure smooth and efficient store operations.
About our Behaviours
Since our humble beginnings, Poundland and Dealz operate with a culture built on three behaviours that lie at the heart of everything we do: Love our customers, Care for our colleagues, and Protect the Pounds & Euros. By living these behaviours, we create a fun, friendly environment where colleagues can be their best selves.
Benefits & Perks
* A member of our Retail Management Bonus Scheme acknowledging your contributions to our success.
* Professional development, including the opportunity to pursue up to a Retail Manager Level 4 qualification through our apprenticeship programme.
* Comprehensive induction plan along with in-house development programmes to set you up for success.
* Rotas scheduled four weeks in advance to support work-life balance.
* Holiday allowance increasing by one day per year (up to 33 days), with the option to buy additional holidays; an extra day off for your birthday.
* In-store discount of 10% plus exclusive discounts through our colleague benefits portal.
* All-year-round initiatives to recognise and reward colleagues.
* Enhanced family-friendly benefits and life assurance.
* Access to Employee Assistance to support well-being.
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