Dispatch Administrator
Aldridge
£24,000 to £28,500
Monday to Friday, 37.5 hours
Permanent, office based
A growing business in Aldridge is looking for a Dispatch Administrator to join their team. The role supports customer deliveries and collections across the UK, Ireland, Europe and occasional exports.
Role overview
* Communicate with customers and third party carriers to arrange deliveries and collections
* Maintain accurate delivery calendars and internal spreadsheets
* Assist with driver scheduling and use tracking software to optimise routes
* Coordinate shipments via pallets, parcels, and vans using online portals
* Support export bookings and manage related documentation
* Manage deliveries, returns, and collections efficiently
* Collaborate closely with warehouse, workshop, and sales teams
* Provide customers with timely delivery updates
About you xsngvjr
* Experience in dispatch, transport admin or logistics is preferred
* Some knowledge of export processes is desirable
* Strong customer service and communication skills
* Confident using booking portals and internal systems
* Organised, accurate and able to manage multiple tasks