Overview
Neway have a Job Opportunity for a Care Navigator – Social Care (Non-Qualified) to join our client based with Wirral Council.
Location: 2 Alice Square, Birkenhead, Merseyside, CH41 2YA
Start Date: 17 November 2025
Hours: 36 per week
Rate: PAYE £14.82/hr | Ltd/Umbrella £18.86/hr
Wirral Metropolitan Borough Council is seeking a proactive and compassionate Care Navigator to join the Adult Care and Health team on a temporary basis. This role is ideal for someone with strong interpersonal skills and a passion for supporting individuals through their care journey, even without formal social care qualifications.
As a Care Navigator, you’ll help residents access the right services at the right time, acting as a key point of contact and support within the community.
Key Responsibilities
* Provide guidance and support to individuals navigating adult social care services
* Liaise with service users, families, and professionals to coordinate care pathways
* Signpost to appropriate services and resources based on individual needs
* Maintain accurate records and contribute to service improvement
* Work collaboratively with colleagues across health and social care
What You’ll Need
* Experience in a customer-facing or support role (social care experience desirable but not essential)
* Excellent communication and organisational skills
* Empathy, patience, and a solution-focused approach
* Ability to work independently and as part of a team
* Commitment to promoting dignity, choice, and wellbeing
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