We are recruiting an Administrator to support a team for an extremely busy company based in Dudley. The Administrator will provide day-to-day office and operational support across multiple departments. This includes handling general administration, customer interaction, and supporting both the sales & service teams and accounts function. The role also involves assisting with product handling tasks such as picking, packing, and despatching orders. It will be a huge advantageous if you have used Sage.
Key Responsibilities will be:
Answer incoming telephone calls in a professional manner.
Greet and assist visitors to the premises.
Perform scanning, photocopying, and filing duties.
Maintain and update spreadsheets and records.
Use the company's database to input and retrieve information.
Provide administrative assistance to the sales and service teams.
Coordinate documentation and data entry as required.
Assist with picking, packing, and despatching products.
Book in deliveries and maintain accurate records.
File and manage invoices.
Process invoices in line with company procedures.
Provide back-up support to the accounts department when required.
The ideal candidate will have the following skills:
Strong communication skills, both written and verbal.
Confident and professional telephone manner.
Proficient IT skills, including spreadsheets and databases.
Accurate record-keeping and attention to detail.
Good numerical ability and comfortable working with figures.
Legible handwriting and ability to produce clear documentation.
Flexible, reliable, and willing to support multiple departments as needed.
Organised and proactive with the ability to manage workload effectively.
Team-oriented, with a willingness to assist colleagues across departments.
Knowledge of logistics or order despatch processes
In return we will provide full product support and training and a very friendly place to work