Trainee Homelessness and Prevention Officer £28,598 - £31,022 progressing to £32,597 - £36,363 Full time 37 hours a week Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Countrys fastest-growing boroughs and the people who makeitthrive. About the role Our Housing Advice and Enabling Team support customers to find solutions for their housing issues by providing housing and financial advice and support, liaising with landlords and developing personalised housing plans with a firm focus on the prevention of homelessness. As a Trainee Homelessness and Prevention Officer youll be developing over a 24-month period to become a Homelessness Prevention officer. Youll be gaining key knowledge on homelessness legislation and the delivering of the service, with a combination of internal, external and on the job training. While training youll be supporting the team in their key activities of Outreach work with those who are rough sleeping or at risk of rough sleeping, in hospital and require support to return home. Providing housing options, advice and guidance to those who are homeless or threatened with homelessness with the aim to assist with prevention of homelessness at the earliest possible stage. Administering applications from residents approaching the Council as homeless or threatened with homelessness. The provision of temporary accommodation including the provision of private sector leased accommodation. Determining applications to join the Councils Housing Waiting List About you Youll have an interest in working with members of the community to prevent and reduce homelessness, with an understanding of the issues facing customers in the current housing climate. An enthusiasm and drive to learn new things will be key as youll be constantly training, developing your knowledge, learning new things and gaining new experiences. This role could be great for a recent graduate or a career-changer alike. Youll need a good understanding of the importance of confidentiality, safe practice, safeguarding, anti-discriminatory practice and equal opportunity alongside experience of providing a high standard of customer service to clients who demonstrate a range of challenging behaviours. Please see the linked / attached job profile for full details of the role, the Essential Criteria and the Training Plan. Benefits 35 days annual leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas) Generous Local Government Pension Scheme Hybrid working up to 60% Flexi time scheme Annual leave purchase scheme Subsidised parking Structured Induction Program Learning and Development opportunities including Future Leaders programmes Payment of a professional subscription for approved professionals Family Friendly Policies Independent Support for your health & wellbeing Generous compassionate leave Extra Benefits including Retail Discounts, Cycle to Work scheme and more