Job Description
Job Title: Housing Senior Support Worker
Location: Essex and Norfolk - Remote with travel to Norwich, Ipswich, Colchester, Chelmsford, Southend
DBS Level: Enhanced Adult
Service Users: To be determined based on location confirmation.
Working Hours: 40 hours per week, Shift pattern - Monday - Friday 8 am - 4 pm / 2 pm - 10 pm, 1 Saturday a month
Car Driver Needed: Yes
Own Vehicle Needed: Yes
Valid Business Insurance Required: Yes
Lone Working: Yes
Working from Home: Yes
Number of Properties: Approximately ¾
Main Duties:
As a Senior Support Worker, your primary responsibilities will include:
1. Planning and delivering effective support and safety plans for service users, referring to specialist agencies when necessary.
2. Ensuring properties are adequately equipped, maintained, furnished, and cleaned to provide a safe and comfortable environment for residents.
3. Supporting residents in understanding their responsibilities to maintain benefits and tenancies, facilitating their transition back into independent living.
4. Empowering and motivating service users to identify and achieve their desired outcomes.
5. Collaborating with service users to develop move-on plans at the earliest opportunity, identifying realistic options for their future housing.
Essential Criteria:
6. Full UK Driving Licence
7. Valid Business Insurance for expense claims
8. Enhanced DBS Certificate
9. Availability to work Monday to Friday with occasional Saturday shifts
10. Strong communication and interpersonal skills
11. Ability to work independently and as part of a team
12. Experience in supporting individuals with complex needs