Job Title
Cloud Governance Manager
Purpose of the role
Support the Risk Function in safeguarding the bank’s financial and operational stability by proactively identifying, assessing, mitigating, and monitoring risks across various business units and activities. Coordinate, manage, and ensure the effective functioning of the Group Cloud and AI Governance forums in support of the broader Tech Governance framework.
Key Responsibilities
* Develop strategic direction for risk and risk governance, including implementation of up-to-date methodologies and processes.
* Manage the risk department, overseeing risk colleagues, performance, priorities, and departmental efficiency and effectiveness.
* Maintain relationships with risk stakeholders, identify relevant stakeholders, and manage third‑party services quality.
* Adhere to risk policy, standards, frameworks, and maintain a robust control environment.
* Advise and influence decision‑making, contribute to policy development, and take responsibility for operational effectiveness.
* Collaborate closely with other functions/business divisions and lead a team performing complex tasks.
* Set objectives and coach employees, appraise performance, determine reward outcomes.
* Demonstrate leadership behaviours (Listen, Energise, Align, Develop) or guide collaborative assignments as an individual contributor.
* Consult on complex issues, support resolution of escalated issues, and mitigate risk by developing new policies or procedures.
* Manage risk and strengthen controls, perform cross‑function analysis, and solve problems creatively and effectively.
* Communicate complex information and influence stakeholders to achieve outcomes.
* Lead the Cloud Adoption Forum operations, ensuring efficient, accurate, and consistent delivery.
* Issue minutes, decisions, and communications in line with agreed messaging, structure, and SLA.
* Own and manage the detailed agenda, ensuring all required inputs and decision items are covered.
* Ensure all forum artefacts (packs, reports, minutes, records, outputs) are complete, accurate, and meet expectations.
* Maintain and evolve forum pack templates in line with standards.
* Enforce adherence to forum design, operating model, and ToR; focus on voting rights, quorum, and delegated authority.
* Ensure decisions, approvals, actions and outcomes are recorded and traceable.
* Identify, document and escalated deviations from governance processes or operating standards.
* Distribute forum packs in advance to support decision‑making.
Qualifications & Skills
* Experience in risk management, risk governance and risk oversight.
* Organising and leading technology governance forums.
* Cross‑functional stakeholder communication and coordination.
* Governance artefact design.
* Proficiency in AI/GenAI/Cloud understanding.
* Attention to detail and accuracy.
* Proficient in MS Office – PowerPoint, Excel, Word.
* Experience in developing and implementing policies or procedures.
* Ability to influence and convince stakeholders at executive level.
Location
Knutsford or London.
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