Overview
Join to apply for the First Line Control Specialist role at Domestic & General.
Location: Hybrid/Remote
Contract: Permanent
Closing Date: Wednesday 22nd October 2025
We are seeking a highly motivated and detail-oriented Control Specialist to join the First Line Controls Team within operations. This role is central to embedding a robust control environment across the business, ensuring that risks are effectively identified, assessed, and mitigated through strong control design and oversight. The successful candidate will work closely with business units and second line risk partners to support the implementation and continuous improvement of the control framework, including Risk and Control Self-Assessment (RCSA), incident and event management, and control testing and validation. This role requires a strong understanding of operational risk, regulatory expectations, and control best practices.
Responsibilities
* Collaborate with business units to identify and assess operational risks and ensure appropriate mitigation strategies are in place
* Support the design, implementation, and monitoring of key controls across operational processes
* Conduct control testing and assurance activities to validate control effectiveness
* Maintain and update risk and control registers, ensuring accuracy and completeness
* Provide guidance and support to first line teams on control standards, risk management practices, and regulatory expectations
* Assist in the development and delivery of control-related reporting to senior management and governance committees
* Liaise with second and third line functions (Risk, Compliance, Internal Audit) to support integrated risk management
* Contribute to incident and issue management processes, including root cause analysis and remediation tracking
About You
* Proven experience in a risk, controls, or assurance role within the insurance or financial services sector
* Strong understanding of operational risk management frameworks and control design principles
* Familiarity with regulatory requirements relevant to insurance (e.g., FCA, PRA)
* Excellent analytical skills with the ability to interpret data and identify trends
* Strong communication and stakeholder engagement skills
* Proficiency in risk and control tools/systems (e.g. RCSA)
Working for us, works for you
* Comprehensive training with clearly defined career progression opportunities
* Regular incentives with prizes to be won
* Annual leave – 33 days (including bank holidays) with an option to buy up to 5 additional days
* Health cash plan – employer funded cover for essential healthcare costs, including dental, optical, physiotherapy, and more, with 24/7 virtual GP service
* Pension scheme – matched employer contributions up to 5% of basic salary
* Life assurance – employer funded cover of 4x basic salary
* Dedicated online benefit portal offering access to savings and lending facilities, financial wellbeing and support services
o Salary Finance – access to savings and borrowing through payroll
o Car Leasing – carbon neutral salary sacrifice car leasing scheme
o Travel Loans – interest-free loans for annual travel tickets
o Cycle to Work – tax-efficient bike and equipment worth up to £1,000
* Health & Wellbeing – discounted gym membership, online virtual workouts, and online culinary classes
* OnHand – Eco & Social volunteering via an app, with opportunities for youth mentoring, food poverty, homelessness, and elderly support
* Employee Assistance Programme – specialist advice and support on finance, relationships, illness, and family issues
* Free Domestic & General protection plan – one free plan each year with discounts on additional plans
* Employee discounts – access to discounted Sky TV and mobile packages, plus discounts for other retailers
#J-18808-Ljbffr