Overview
My client is a friendly, privately owned family-run business seeking an organised and reliable Administrator to provide maternity cover for a period of approximately 9 months. This role supports the smooth running of daily operations and plays a key part in maintaining our warm, customer‑focused environment. The ideal candidate is proactive, adaptable, and enjoys working in a close-knit team.
Key Responsibilities
* Office Administration
o Manage day‑to‑day administrative tasks including answering calls, responding to emails, and handling general enquiries.
o Maintain office systems, records, and filing (digital and paper-based).
o Prepare and format documents, letters, reports, and correspondence.
o Ensure office supplies are stocked and equipment is functioning.
* Customer & Supplier Support
o Act as a first point of contact for customers, clients, and suppliers.
o Process orders, bookings, or service requests (where applicable).
o Maintain strong, friendly relationships in line with our family‑run values.
* Scheduling & Coordination
o Manage calendars, appointments, and meeting arrangements.
o Support internal communications, ensuring timely sharing of updates and information.
o Assist with organising events, visits, or team activities when required.
* Finance & Administration Support
o Process invoices, purchase orders, and basic financial paperwork.
o Assist with expense reports, timesheets, or payroll admin (if applicable).
* HR & Onboarding Support
o Help with new starter paperwork and induction processes.
o Maintain confidential staff records in line with GDPR requirements.
Skills & Experience
Essential:
* Previous experience in an administrative or office support role.
* Strong organisational and multitasking abilities.
* Excellent written and verbal communication skills.
* Proficiency in Microsoft Office (Word, Excel, Outlook).
* High attention to detail and accuracy.
* Friendly, approachable, and able to work in a small team environment.
Desirable:
* Experience within a small or family-run business.
* Experience using CRM, finance, or booking systems (optional).
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