Job Type: Full time – Permanent contract
Salary: £42,436 per annum
What we need, in a nutshell
This is an amazing opportunity for an experienced Food & Beverage Manager to work at our beautiful woodland retreat, Sandy Balls Holiday Village.
We want someone who has the passion and drive to further develop our 2 award‑winning venues on site and kitchen.
This is an exciting opportunity for you to use your knowledge, experience and ideas to manage all aspects of the revenue generation and cost control on one of our Flagship parks.
Who are we?
Sandy Balls Holiday Village is a world away from your day to day, with more trees than you can… well, shake a stick at. We have resident alpacas, a bush‑craft school and forest laser tag, along with the usual holiday heroes of cycling and swimming. But New Forest holidays are also about tranquillity, which is why our Retreat spa and cosy, cottage‑style lodges and caravans are here to help our guests unwind.
Skills, experience and qualities you’ll need
We are looking for a high calibre Food & Beverage Manager that can create an environment where a team thrive, and our guests can sit back and take away memories that will last a lifetime; whilst still having an analytical mind that can process KPI's and drive the right behaviour through standards and leading the way.
You will need to develop an in‑depth understanding of the commercial aspects of all our operational businesses on the park, so you will need to:
* Have a minimum of 5 years’ experience in a similar role
* Manage, lead, train and motivate a team to deliver delight
* Oversee the smooth running of the bar and restaurant, the preparation for service, as well as overseeing service and supervising the after‑service duties
* Maximise sales whilst driving profitable growth with care and flair
* Carry out regular stock takes and order, as necessary
* Handle deliveries and ensure health and safety regulations are always enforced
* Oversee and contribute to any project work as part of the upcoming development
* The preparation and management of budgets for resources on the park, to deliver annual profit targets in food and beverage, arcade and gaming
* Identifying and maximising business opportunities
* Monitoring and maintaining cost controls to create efficiencies across the business
* Managing the development, coaching and performance of the Food & Beverage and Retail teams, promoting the Holiday Heroes culture that makes our holiday park a great place to work
* Helping to deliver the highest level of guest experience to all our guests
* Developing close working relationships with the other managers on the park as well as other areas of the business, gaining an understanding of what drives their side of the business and how you can help them with commercial information
* Being a professional interface with the owners and stakeholders of the business and with external suppliers and other important contacts
It’s about your values too. We have a can‑do, fun‑loving, people‑centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – have a read about it on our website and decide if it describes you.
One more thing…holidays happen at holiday times, so you will need to work your magic on bank holidays too.
What we can offer you
Enjoy some great benefits, including:
* Up to 50% Discounts on Away Resorts holidays – because you deserve amazing getaways too.
* 20% On‑park discounts – Enjoy the best of what we offer.
* Team Incentives – Your hard work won’t go unnoticed.
* Holiday Hero Menu – Enjoy delicious meals with discounted food options on‑park.
* Life Insurance – For peace of mind.
* Enhanced Maternity/Paternity Pay – After two years with us, we’ve got you covered.
* Holiday Buy Scheme – Flexibility to suit your lifestyle.
* Help @ Hand Scheme – Wellbeing support when you need it.
* Career Development – We believe in nurturing talent and promoting from within
Equality & Diversity Statement
We embrace diversity, inclusion and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive to not just have a unique product but a unique people team too. We want to bring your whole self to work!
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