Job Description
Senior Sales Support – Retail & Leisure
About Us
We are the leading specialist advisor for buying and selling businesses in our sectors - convenience retail, leisure, medical, pubs, restaurants, childcare, healthcare, and hotels. With 90 years of experience, we offer professional brokerage and advisory services, through our UK wide team. We pride ourselves in our high standards, providing a client centric experience and building business around our clients through tailoring our services.
Purpose of the Role
We are looking for a Senior Sales Support professional to join our successful Retail & Leisure team, to be based in our Nottingham office. In this role, you’ll provide essential support to fee-earning colleagues throughout the full lifecycle of selling specialist retail and leisure businesses—from registering applicant requirements and booking viewings to following up on offers, preparing Memorandums of Sale, and assisting with deal progression.
While previous secretarial experience would be an advantage, it’s not essential. This is a fantastic opportunity to join a growing, ambitious team.
About the team
The role will report directly to a Regional Director and ultimately to the UK Managing Director. However, you will also work closely with regionally based fee earners, locally based support staff and a wider central support team of IT and Marketing personnel.
Duties and Responsibilities
* Deliver excellent client and applicant care, managing inbound calls, emails, and enquiries.
* Register applicant requirements and ensure they receive new or remarketed instructions.
* Booking viewings, record and follow up on offers, and create Memorandums of Sale (MOS).
* Ensure compliance, including buyer/seller documentation and Anti-Money Laundering checks.
* Assist with business development initiatives, including lead generation and list building.
* Prepare pitch documents and other marketing collateral to support new business opportunities.
* Create and implement marketing campaigns (mail, email, and digital), including uploading/downloading images and documents to IT systems.
* Produce sales details and arrange back-office materials for new instructions (e.g., EPCs, photography, sale boards).
* Maintain and update CRM (IBIS) data and applicant records.
* Support larger projects and contribute to enhancing the company’s reputation and profile UK-wide.
* Organise and assist with events, meetings, and occasional office facilities management.
* Maximise PR opportunities, including press releases and Trustpilot reviews.
* Periodically review withdrawn instructions and revisit old stock with new marketing strategies.
Person Specification
Skills and Experience
* GSCEs or equivalent grade C or above Maths and English; Essential
* Previous experience in a property sales support or secretarial position; Desirable
* Excellent knowledge of Microsoft Office- especially Excel & PowerPoint; Essential
* Strong Verbal & Written communication skills; Essential
* Highly organised and self-motivated; Essential
Personal Characteristics
* Strong team player
* Self-motivated, persistent, and intuitive
* Polite and professional
* Excellent communicator
* Proactive, organised and meticulous.
* Enjoy working in a fast-paced environment.
* Flexible and adaptable, responding well to change.
* Able to use your own initiative.
* Able to effectively prioritise workload.
* Able to work under pressure and to deadlines.
What we offer
* Flexible working options
* 25 days holiday plus bank holidays
* Holiday carryover & additional Christmas leave
* Life assurance
* Digital GP Services
* Employee wellbeing assistance via Plumm
* Cycle to work scheme
* Health, Wellbeing and lifestyle discounts
* “Recommend a Friend” employee referral bonus
* Enhanced family friendly leave
* Eyecare Vouchers
* A culture that values creativity, growth, and fresh ideas
* And more!
Our Values
Adaptable, Collaborative, Innovative, Personal and Trusted, you can learn more about life at Christie & Co here: https://www.christie.com/careers/what-makes-the-christie-co-experience/
Please apply today, or for more information, contact: careersuk@christie.com
Christie & Co is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.