Senior Integrated Neighbourhood Team (INT) Coordinator – Fixed Term or Secondment
We are offering an exciting fixed‑term or second‑ment opportunity for an experienced and motivated individual to join us as a Senior Integrated Neighbourhood Team (INT) Coordinator. This role provides essential leadership and operational oversight to INT Coordinators across multiple Primary Care Networks within your assigned locality. You will act as the central point of contact for INT activity, ensuring high‑quality coordination, effective communication across partners, and consistent delivery of integrated care for citizens with complex needs. Alongside your leadership responsibilities, you will also coordinate your own designated INT. This is an office‑based role, working closely with colleagues within the Locality Hub to support day‑to‑day coordination, communication and problem‑solving.
Locality Hub Sites
* North: Stockland Green Primary Care Centre
* East: Washwood Heath Health and Wellbeing Centre
* West: Summerfield Urgent Care Centre
* Central: Moseley Hall Hospital
* South: West Heath Hospital
In addition to your locality base, you will also travel to your designated INT and across the Trust when required to support service needs. Applicants wishing to apply on a secondment basis must secure agreement from their current line manager before applying.
Key Responsibilities
* Provide line management, supervision and compassionate leadership to INT Coordinators.
* Manage performance, absence, conduct and staff development, including annual PDRs.
* Chair weekly INT meetings on a rota basis and ensure actions are progressed.
* Lead the onboarding, induction and training of new INT Coordinators, including Case Management Tool (CMT) training.
* Act as the navigator for MDT processes, ensuring effective communication between PCNs, community services, social care, mental health and voluntary sector partners.
* Produce high‑quality patient summaries, reports and data extracts to support MDT decision‑making and performance monitoring.
* Maintain accurate records and ensure all information is captured within the CMT and shared care systems.
* Support the development and implementation of SOPs and contribute to continuous improvement initiatives.
* Provide locality‑wide cover to ensure a consistent, high‑quality coordination service.
* Work collaboratively with the Locality Hub Care Coordination Centre to ensure seamless support for patients with complex needs.
About Us
BCHC has more than 5,000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services in people's homes, health centres, clinics and inpatient facilities. We provide a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care rooted in our local communities. We aspire to deliver outstanding, integrated care.
If you want to be part of our team and work with a foundation trust that is continuously striving for best care and healthy communities, we want to hear from you.
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