Job Overview
We are seeking a dedicated and detail-oriented Quality Technician to join our team. The successful candidate will play a crucial role in ensuring that our products meet the highest quality standards. They will also assist in the main activities and responsibilities within the Technical and Quality Department and represent the company in a professional manner, displaying teamwork and correct attitude towards clients and colleagues.
Responsibilities
* To assist in the resolving of all concerns and queries in the Quality and Technical inboxes. Investigate with RCA and implement actions and improvements to prevent further recurrence using quality assurance tools.
* To assist the shopfloor with quality queries of incoming, in-production and completed goods. Including technical specification checks, reworks an rejects. To monitor shopfloor quality processes, analyse data and communicate actions / training and documents.
* To assist in all department processes required for external and internal audits and provide audit support through all certifications, mainly ISO 9001.
* To manage supplier Non-conformance through the process and implement corrective actions and process improvement where necessary.
* To look after calibration, maintain documents and report / present findings and actions to management
* To support technical with testing and training and provide technical help and requirements to customers.
Education & Experience
* Maths / English GCSE essential
* Diploma / apprenticeship – technical / engineering / degree and or audit experience
* Customer service experience
* Knowledge in dealing with concerns
* Quality 9001 experience
* RCA, problem solving / quality tools.
Knowledge & Skills
* Problem solving
* Computer literate – with a good knowledge of all Microsoft applications
* Strong communication (verbal and written)
* Customer focused
* Excel and Microsoft skills
* Attention to detail, organised and results orientated
* Drive and ambition with a can-do attitude
* Foundation knowledge of manufacturing / commercial environment
Abilities
* Ability to manage conflicting priorities, organised and methodical
* Strong command of the English language
* Good communication skills
* Ability to build strong relationships and be influential and positive
* Team player and self motivated
If you are passionate about maintaining high-quality standards and have the necessary skills, we encourage you to apply for this exciting opportunity.
Job Types: Full-time, Permanent
Benefits:
* Company pension
* Cycle to work scheme
* On-site parking
* Sick pay
Schedule:
* Monday to Friday
Application question(s):
* Foundation knowledge of Manufacturing and Commercial Environment is essential
* Diploma/ apprenticeship in Technical/Engineering Degree and or Audit Experience
* Will you now or in the future require sponsorship for a Visa
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