Start Date: ASAP
Contract Length: 3 months
Work Location: Remote - Ad-hoc travel to Neston aprx. twice per month
IR35 Status: Inside IR35
Security Clearance: SC Cleared
Join a critical digital services programme, where you'll guide a small team of application support engineers through hands-on delivery and performance of DevOps and application management services across a complex data integration platform.
Responsibilities:
* Lead small team of apps support engineers focused on production & development
* Manage and improve service performance using ITIL processes
* Main POC for incidents, change, problem management and service reporting
* Provide expert-level development support on InterSystems products
* Drive ongoing improvements to integration workflows (EMPI, PD, and IRIS platforms)
* Oversee application life cycle management in Azure cloud environments
* Work with delivery managers and agile teams to ensure delivery of app updates
* Support automation of infrastructure provisioning and deployment pipelines
* Participate in Agile ceremonies and ensure alignment with DevOps best practices
* Mentor engineers and foster a continuous improvement culture
Required Experience:
* History leading small agile teams of application support engineers in enterprise environments
* In-depth knowledge and experience with InterSystems HealthShare/HealthConnect - including EMPI, PD, IRIS, and Integration Engine
* Strong understanding of ITIL service management frameworks
* Hands-on experience managing applications in Azure environments
* SC Cleared - active & transferrable clearance
Desirable:
* ITIL Certification
* Understanding of Azure DevOps & Jira
* Development experience with Azure, .NET, Ansible, and Terraform