Transport & Logistics Administrator Opportunity! WHAT IS IN IT FOR YOU? Negotiable Annual Base Salary DOE Monday to Friday working hours, 8.30-4.30 with a 4pm finish on a Friday. Fully Office based Chester-Le-Street location 25 days leave Bank Holidays Pension contribution scheme Upwardly mobile business encountering consistent growth Permanent position from day one Warm, friendly and hugely supportive team. THE BUSINESS Our fantastic client specialises within the Construction & Manufacturing sector. They seek to appoint a talented Ordering, Transport & Logistics professional to join their expanding team in Chester-Le-Street. Our client is seeking a highly organised and detail-oriented professional to join their Order Management & Fulfilment team. This role plays a pivotal part in ensuring seamless operations, from order placement to final delivery, while maintaining efficiency and accuracy across various business functions. THE ROLE Order Processing & Inventory Management Accurately process customer orders and ensure timely fulfilment. Source items from multiple suppliers, selecting optimal options based on cost, transport efficiency, lead times, and stock availability. Oversee inventory tracking and procurement of stock and consumables for multiple locations. Transport & Logistics Coordination Optimise transport methods for cost-effectiveness and operational efficiency. Manage shipping logistics, track deliveries, and handle transport-related inquiries. Address order discrepancies, delayed shipments, and supplier coordination issues. Validate transport invoices and maintain supplier data in shared systems. Invoice & Documentation Management Process commercial invoices, purchase orders, and dispatch notes with precision. Generate manifests, reconcile purchase invoices, and maintain accurate financial records. Provide customers with essential documentation, including proof of delivery (PODs). Customer & Supplier Communication Serve as a key point of contact for order inquiries, transport arrangements, and delivery timelines. Communicate professionally with customers, suppliers, and internal teams to ensure seamless order execution. Resolve order amendments, discrepancies, and quality issues proactively. Returns & Credit Handling Manage return processes and credit applications, ensuring timely resolution. Negotiate costs and coordinate refunds with suppliers. Process returned goods and maintain accurate documentation for credit applications. THE PERSON Previous transport and logistics experience Experience within financial systems, sage preferential Experience of utilising CRMs Experience within order management Comfortbale within a customer/client facing role Any experience of using Salesforce would be brilliant but not essential TO APPLY Please apply for this position and your CV will go direct to Kyle Jevons who is leading the search. Alternatively, if you have any questions, please get in touch with Kyle at Westray Recruitment Group – (phone number removed)