Role : Polaris Product Writer
Location : London
Work Mode : Hybrid
Key Responsibilities - Perform end-to-end testing of the Polaris Product Writer Platform, including functional, regression, and system testing.
Looking for Testers to test Product writer platform with product knowledge of Commercial product in particular ETrade - Shops, Offices, Property owners, Business Combined and Tradespeople.
Responsibilities:
* Create, improve and maintain content for our Polaris products to ensure it reaches the target audience and helps drive success for both current users and potential clients.
* Translate complex product functionalities into easy-to-understand user guides, FAQ's, higher-level awareness training materials, microcopy, UI texts, and more.
* Work closely with the product team, gaining an in-depth understanding of product functionalities, benefits and user experience.
* Conduct audience analysis to understand user needs and tailor content accordingly, creating highly effective and tailored communications.
* Ensure that all product-related information is accurate, easy to understand, and updated in line with product changes or feature updates.
Qualifications:
* Bachelor's degree in English, Communication, Technical Writing or a related field.
* Minimum of 6 years of experience in technical writing or product documentation in a technology/software setup.
* Excellent written and verbal communication skills with the ability to convey complex technical features in common language.
* Proficient in using content management systems and other documentation tools.
* Strong problem-solving skills with an ability to break down complex information, and present it in a clear and concise manner.
* A proven track record illustrating an ability to meet tight deadlines while producing quality content.