Our Retail Sales Assistants contribute to the success and smooth running of our stores through providing assistance and excellent customer service to the customers of Cass Art Shops. Effectively working as an ambassador of the Cass Art brand and that of our business partners whose supplies are sold in our stores, to achieve and exceed sales targets set. This role covers 20 hours per week. Key Accountabilities & Responsibilities(include but are not limited to): - Assist customers with any queries relating to goods in store and their purchase. - Promote and highlight Cass Art commercial campaigns. - Work to achieve and exceed sales targets set. - Operate the till and accurately handle cash/credit/debit and other method of payment transactions. - Develop a good knowledge and understanding of products sold by Cass Art. - Contribute to general store safety through ensuring that all health & safety procedures are effectively carried out and reporting any concerns to the Store Manager/Manager on duty. - Assist in the receipt of deliveries; unpacking and re-shelving or storing stock, ensuring all stock is safely stored and easily accessible in line with health and safety and merchandising guidelines. - Follow the guidelines presented by the Merchandising team, Visual Merchandising and marketing team re: how products should be presented in store. Desired Knowledge Skills & Experience - Experience working in retail in a customer service capacity - Good organisation skills - Flexible approach to working hours - Experience using POS machinery-till points - Proactive with a positive can-do attitude - Committed, enthusiastic and energetic - Excellent verbal and written communication skills. - Affinity with the Cass Art brands and products