Overview
Home Instead is the world’s leading provider of care and companionship services which help our clients remain independent in their own home. Our Professionals benefit from award winning training and ongoing support throughout their Home Instead journey, with options for accredited training in Dementia, Parkinsons and End of Life care. We are committed to changing the face of ageing through delivering quality care to our clients and top class education to our Care Professionals.
Role Purpose
To coordinate and support all administrative aspects of the recruitment and training lifecycle for Care Professionals. The role ensures a seamless experience from onboarding through to induction, and ongoing learning, ensuring Home Instead’s high quality and compliance standards are maintained.
Key Responsibilities
* Candidate Management: Schedule and coordinate recruitment activities and events.
* Candidate Management: Maintain regular communication with candidates throughout each stage of the recruitment process.
* Candidate Management: Support the interview process where required.
* Onboarding & Compliance: Complete all Safer Recruitment checks, including DBS, references, Right to Work, and relevant documentation.
* Onboarding & Compliance: Prepare contracts, welcome packs, and ensure personnel files meet CQC standards.
* Onboarding & Compliance: Coordinate Care Professional inductions and ensure all new starters feel welcomed, informed, and prepared.
* Training Coordination: Organise, schedule, and administer induction training sessions across both branches.
* Training Coordination: Prepare training materials, registers, handbooks, and resources for Trainers.
* Training Coordination: Ensure new Care Professionals complete all mandatory modules (both classroom and digital learning).
* Training Coordination: Support the Training Lead in coordinating refresher training, specialist modules, and progression pathways.
* Training Coordination: Track training compliance using Home Instead systems and proactively follow up with Care Professionals to maintain 100% regulatory compliance.
* Training Coordination: Keep training records, certificates, and digital files accurate and up to date.
* Training Coordination: Use internal systems to record and track recruitment and training activity.
* Training Coordination: Produce training reports for management on request.
* Training Coordination: Maintain up-to-date training calendars for both locations.
* Training Coordination: Provide general office administration support as required.
Qualifications
Essential
* Naturally detail-orientated and process-driven, with a commitment to compliance and accuracy.
* Strong administrative skills with the ability to manage multiple priorities.
* Excellent interpersonal and communication skills.
* Proactive, organised, and able to work independently across two sites.
* Competent with Microsoft Office and digital platforms.
* Full UK driving licence and access to a vehicle.
Desirable
* Experience in recruitment coordination, HR administration, or training coordination.
* Experience within the home care or wider health and social care sector.
* Familiarity with Home Instead systems (desirable but not essential - training provided).
Additional Information
What We Offer
* Supportive and friendly team culture across both branches.
* Opportunities for professional development and career progression.
* Competitive salary and benefits package.
* Comprehensive training and ongoing support.
* Mileage reimbursement for travel between offices.
* The chance to contribute to meaningful, impactful work that changes lives.
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