Full Time Customer Care - Time Crew Member
Shifts: 4-5 per week, flexible across all day parts (Mornings/Afternoons/Evenings/Weekends)
Location: Eastfield Drive-Thru, YO11 3UT, Scarborough
Job Details
* Client: McDonald's UK
* Location: Scarborough, United Kingdom
* Job Category: Other
* EU work permit required: Yes
* Job Reference: ba32f5d1cfa8
* Job Views: 8
* Posted: 26.04.2025
* Expiry Date: 10.06.2025
Job Description
Overview
McDonald's UK has been operating for over 50 years and is one of the most recognized brands worldwide. Our core values include Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers to ensure a positive experience. Your activities will include welcoming children, distributing balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining and toilet areas, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
Working in a fast-paced, energetic environment, we seek individuals with a genuine smile and the ability to connect with customers, making them feel valued. Friendly, courteous, and helpful behavior should come naturally. Effective communication skills, including attentive listening, face-to-face verbal communication, and eye contact, are essential. Maintaining high energy levels while working efficiently and productively is also required.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.
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