Voice Engineer / Voice System Administrator
This role may be suitable for; VOIP engineers, Voice IT engineers, Technical Voice Specialists, Voice Support Engineers, VOIP specialists.
The role;
TelXL is looking for a Voice System administrator with strong telephony expertise to assist us in running our Tier 1 telephony platformenabling our partners and end customers to provide a superb communication experience to their customers.
We pride ourselves on running a highly resilient platform which meets a complex range of standards, including but not limited to PCI DSS, C+ and ISO20071.
Location: Hybrid 2/3 days office based in Redditch /Birmingham
Who are we;
TelXL is a successful CCaaS ( Contact Centre) Vendor with a Tier 1 telephony platform underpinning it inhouse built Software, enabling SME business across the UK to offer exceptional customer service to their end customers.
We work across industries and our technology and platform enables customer interactions across Public section, Insurance, Finance, Utilities and Leisure.
You will be working in a technically diverse team with the opportunity to expand your skill set and knowledge on a regular basis. An interest in automation\devops would be beneficial in order for you to support a multi-site hybrid Windows\Lin...