Job Description
Sheltered Scheme Manager (Social Housing) PART TIME – LIVERPOOL
We’re pleased to be partnering with Onward Homes to recruit a Part-Time Scheme Manager for a sheltered housing scheme in Liverpool. This is a rewarding, ongoing temporary role supporting residents to live safely and independently.
Temporary until at least 31 July 2026Mon/Weds/Fri – 4 hours per day (start 8–9am)Up to £15.63 per hour (PAYE) | Umbrella availableKey responsibilities:
* Deliver high‑quality housing and building management services as the main point of contact for tenants.
* Carry out daily welfare checks and respond to emergencies professionally.
* Report and monitor repairs; liaise with contractors and arrange access.
* Provide excellent customer service and work collaboratively with internal and external partners.
* Complete routine H&S and compliance checks, including fire safety tests and legionella monitoring.
* Support tenants with enquiries, complaints, benefits and tenancy issues.
* Manage low‑level ASB and tenancy breaches, escalating when needed.
* Monitor rent accounts and provide tenancy sustainment support.
What you'll need to succeed
* Experience in housing/tenancy management (ideally in sheltered or retirement living).
* Knowledge of social housing legislation and welfare/benefits.
* Confident lone worker with good communication skills.
* Highly organised, calm under pressure and able to respond to emergencies.
* Reliable, flexible and adaptable.
What you'll get in return
* Weekly pay
* PAYE or Umbrella payment options
* Part-time hours (12 per week)
* Contract expected to run until at least July 2026
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4771735