Overview
An exciting opportunity to support the Access to Health Records Service for Betsi Cadwaladr University Health Board. This role is key to ensuring compliance with the Data Protection Act 2018, GDPR and the Access to Health Records Act 1990.
Responsibilities
* Process subject access requests for patient records, ensuring statutory timescales are met.
* Locate, extract and scan patient records in a timely manner under the supervision of the Access to Health Records Support Manager.
* Escalate delays and maintain high quality service with a degree of autonomy.
* Act as the first point of contact within the Health Board and support case handlers to manage requests from start to finish.
Qualifications
* Good understanding of Data Protection and GDPR legislation.
* Experience working in a related field is desirable.
* Excellent communication, organisational and process‑driven skills.
* Welsh language skills desirable but not essential.
Additional Information
BCUHB values equality, diversity and inclusion and operates the Disability Confident Employer scheme. Successful applicants will receive recruitment correspondence via the email address supplied on the application form. Applications may be submitted in Welsh and will be treated equally to English applications.
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