We’re working with a well-established social housing provider in Wolverhampton who is seeking a proactive and organised Administrator to join their team. This is an excellent opportunity for someone with strong admin skills who thrives in a fast-paced, tenant-focused environment. Key Responsibilities of the Administrator: * Provide day-to-day administrative support to the repairs, maintenance, and housing teams * Answer tenant queries via phone and email in a polite and efficient manner * Schedule appointments and repairs for operatives using internal systems * Process and update documentation including invoices, job orders, and reports * Maintain accurate records and databases (e.g. housing management systems) * Liaise with contractors, tenants, and internal departments * Ensure all compliance and documentation is up-to-date Requirements of the ideal Administrator: * Previous admin experience within social housing, repairs, facilities, or public sector (desirable) * Excellent organisational skills and attention to detail * Confident with IT systems (experience with housing software such as Northgate, Orchard, or DRS is a bonus) * Strong communication skills – written and verbal * Ability to multitask and prioritise workloads * A team player with a proactive attitud...