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Customer service administrator

Maidstone
Khr - Recruitment Specialists
Customer service administrator
Posted: 13 August
Offer description

Job Title: Customer Service Administrator, Maidstone


Client:

KHR - Recruitment Specialists


Location:

Maidstone, United Kingdom


Job Category:

Other


EU work permit required:

Yes


Job Reference:

0dcdc3da53e2


Job Views:

26


Posted:

12.08.2025


Expiry Date:

26.09.2025


Job Description:

Updated: Thu, Aug 29, 2024 2:20 PM

Role: Customer Service Administrator

Location: Marden, Tonbridge

Salary: £25,000 – £26,000 per annum (DOE)

Hours: Monday to Friday 8am until 5pm

We are working with a leading distribution company seeking a Customer Service Administrator to start immediately. The ideal candidate will be well-organised, self-motivated, and experienced in customer service or administration.

The customer service team is the first point of contact for customers via telephone, email, and trade counter. Responsibilities include processing orders, liaising with departments, managing queries, and supporting sales and buying teams.


Your Duties:

* Responding to customer enquiries and developing knowledge of packaging materials
* Updating the CRM system with contact details, queries, and complaints
* Serving customers face-to-face, including handling cash
* Performing general administrative duties
* Liaising with Purchasing, Operations, and Sales teams regarding customer requirements


Job Requirements:

* Customer service experience via telephone and face-to-face
* Computer literacy and ability to learn new systems quickly
* Attention to detail
* Flexibility and willingness to assist as needed
* Ability to multi-task
* Responsibility for key project deliverables
* Positive and adaptable attitude
* Knowledge of the country and road network

Please ensure your CV is well-formatted, free of errors, and up-to-date before applying. You may include a cover letter or a separate document highlighting relevant skills or experience. If your CV contains heavy graphics, please also submit a plain Word version.

KH Recruitment Ltd acts as an Employment Agency for this vacancy. Stay connected with us online for job alerts, industry updates, and market insights.

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