The role.
Are you a warm, organised, and professional individual who thrives in a client-focused environment We are seeking a Part-Time Practice Manager to be the welcoming face and operational backbone of our clients thriving clinic.
This is a temporary role for now, as this is a new role, its a chance to try things out for everyone and make it your own!
Oversee the smooth running of the clinic, ensuring every client receives exceptional service from their first contact through to ongoing care.
Manage communications, support therapists, and maintain a calm, professional environment that reflects values of wellness and respect.
Handle enquiries via phone, email, WhatsApp, and social media
Manage bookings and client appointments
Greet clients with warmth and professionalism
Process payments and maintain accurate records
Address client queries and feedback with empathy and efficiency
Coordinate therapist schedules and optimise bookings
Maintain client records in line with GDPR
Monitor and order supplies
Provide day-to-day admin support
Resolve scheduling or operational issues
Facilitate communication between therapists and clients
Respond to messages across social platforms
why you should apply.
This is a newly created role to support a busy clinic. You will have day to day dealings with customers, have the opportunity to provide a warm welcome and outstanding service, the should evolve into a varied and interesting role within a lovely environment.
what were looking for.
Experience in reception, admin, or customer service (wellness/healthcare preferred)
Excellent written and verbal communication
Confident with booking systems and office software
Highly organised and able to manage multiple priorities
Professional, empathetic, and client-focused
Comfortable using social media
Self-motivated and proactive
Flexible availability to meet clinic needs
INDH
At polkadotfrog, we are dedicated to ensuring both client and candidate satisfaction. We value inclusivity and welcome requests for reasonable adjustments, whether for accessibility or information in an alternative format.
Our Specialist Consultants bring expertise, passion, and dedication to delivering a professional, personalised, and quality service. Our mission is simple, to create positive relationships with all our clients and job seekers. To be known for honesty, being upfront and thoughtful to those hiring and those looking for a new job