Job Description
An exciting opportunity has emerged for a car driving Estate Inspections Neighbourhood Officer to join the housing team at one of Adecco's leading public sector clients, in a temporary role (35 hours each week, Monday to Friday). The role will be to carry out estate inspections all over Sussex (63 each month), ensuring customers/residents are kept safe.
This role is initially for up to eight weeks, and will report directly into our client's Neighbourhood Operations Manager. Key elements of this role include:
* Carrying out regular estate inspections and monitoring of neighbourhood service contracts with customers, including cleaning and gardening. Implementing corrective actions and devising (and agreeing) plans for improvement to service provision where necessary.* Handling leasehold and tenancy related enquiries in accordance with our contractual requirements and service standards* Ensuring that managing agents comply with their contractual obligations, monitoring the quality of works undertaken and seeking to ensure value for money.* Fulfilling our clients' safeguarding obligations in accordance with the Care Act 2014, ensuring that vulnerable residents are signposted to key agencies. * Being responsible for identifying, assessing, and mitigating operational risks within their business area. Risks that are considered to be increasing or emerging should be raised with their line manager. * Dealing with fire risks/safeguarding issues as they emerge.* Updating the internal IT system (CRM) throughout the working day.
This role will suit a proactive individual who enjoys independent working, and who is great at communicating with the general public. The successful candidates will be visiting estates in areas such as Horsham, Crawley and Brighton, so a local Sussex-based candidate would be preferable (but not essential).
Only applicants with excellent communication skills and who have their own vehicle need apply for this role. Previous public sector housing experience would be highly desirable, but is not essential.