Job Description
🌎 Help businesses stay compliant and achieve their sustainability goals
How you’ll make a difference
Working with over 400 customers to build accurate data sets that ensure compliance with legislative and voluntary commitments.
As a Customer Representative, you’ll be the main point of contact for a portfolio of key customers. You’ll support timely and accurate submissions, help customers get the most value from our services, address issues proactively, and contribute to their sustainability goals. You’ll also identify opportunities to grow services through upselling and service development.
What you’ll be doing
* Account Management
Manage a portfolio of accounts covering all Producer Responsibility legislation
Ensure customer expectations are understood and met
* Collaboration
Work closely with Data Consultants to ensure critical paths are created, shared, and adhered to
Share progress, queries, and insights with Data Insights Analysts
* Timely & Accurate Submissions
Plan and deliver all submissions ahead of deadlines
Ensure all submitted data complies with legal requirements
Attend and le...