Job Vacancy: Security Officer Location: Lloyds Banking Group Office, Birmingham City Centre Company: Mitie Contract Type: Full-time Salary: £12.60 per hour Shift Pattern: 4 on / 4 off rota (Average 42 hours per week) Start Date: ASAP About Us Mitie is one of the UK's leading facilities management and professional services companies. We are committed to delivering exceptional service with a focus on safety, integrity, and customer care. As part of our partnership with Lloyds Banking Group, we are recruiting a Security Officer to be based at a high-profile office location in Birmingham City Centre. Role Overview You will be responsible for maintaining the safety and security of a busy corporate environment. As the first point of contact for many staff and visitors, you'll need to be professional, courteous, and vigilant at all times. Key Responsibilities
* Maintain a strong and visible presence throughout the site at all times.
* Control access to the premises for staff, visitors, and contractors.
* Monitor CCTV systems and alarm panels (where applicable).
* Conduct internal and external patrols to ensure building integrity and deter unauthorised access.
* Respond promptly and professionally to incidents, emergencies, or suspicious activity.
* Record and report incidents accurately using digital and written logs.
* Provide a front-of-house service, supporting the reception team with security-related duties.
* Ensure compliance with site procedures, health & safety regulations, and security protocols.
* Liaise with emergency services and site stakeholders when required.
* Assist during fire evacuations, drills, or lockdowns in accordance with site policy.
* Act as a point of contact for deliveries, contractors, and maintenance personnel.
* Uphold the values and image of Mitie and Lloyds Banking Group at all times.
What We're Looking For
* Valid SIA Security Licence (Essential).
* Excellent verbal and written communication skills.
* Smart, professional appearance and positive attitude.
* Ability to remain calm and focused in stressful situations.
* Good observation and decision-making skills.
* Basic IT skills for using access systems, incident logging, and report writing.
* Flexibility to work days, nights, weekends, and Bank Holidays as part of the rota.
* Previous experience in a corporate, customer service, or office-based security role is desirable.
* Must be eligible to work in the UK and pass vetting and background checks.
What We Offer
* £12.60 per hour, with paid breaks.
* Stable 4 on / 4 off rota pattern (average 42 hours per week).
* Full uniform and site-specific training provided.
* Supportive working environment and 24/7 operational support.
* Access to Mitie's employee benefits platform, including:
+ Retail and leisure discounts + Wellbeing support + Cycle to work scheme + Pension and life assurance
* Clear career progression pathways within Mitie's national security network.
How to Apply Please submit your CV and a short cover note. If shortlisted, a member of our team will contact you for the next steps. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds. Application Questions Please answer the following as part of your application or be prepared to discuss during interview:
* Do you hold a valid SIA Security Licence?
* Do you have any previous experience working in a corporate or office security role? If so, please describe.
* Are you comfortable working a 4 on / 4 off shift pattern averaging 42 hours per week, including days and nights?
* How would you handle a situation where a visitor becomes agitated after being denied entry?
* Describe a time when you had to stay calm under pressure. What was the outcome?
* Why do you want to work for Mitie and on-site at Lloyds Banking Group?
* Are you willing to undergo background checks in line with site security requirements?
Valid SIA Security Licence (Essential).
* Excellent verbal and written communication skills.
* Smart, professional appearance and positive attitude.
* Ability to remain calm and focused in stressful situations.
* Good observation and decision-making skills.
* Basic IT skills for using access systems, incident logging, and report writing.
* Flexibility to work days, nights, weekends, and Bank Holidays as part of the rota.
* Previous experience in a corporate, customer service, or office-based security role is desirable.
* Must be eligible to work in the UK and pass vetting and background checks., Do you have any previous experience working in a corporate or office security role? If so, please describe.
Mitie is one of the UK's leading facilities management and professional services companies. We are committed to delivering exceptional service with a focus on safety, integrity, and customer care. As part of our partnership with Lloyds Banking Group, we are recruiting a Security Officer to be based at a high-profile office location in Birmingham City Centre.
£12.60 per hour, with paid breaks.
* Stable 4 on / 4 off rota pattern (average 42 hours per week).
* Full uniform and site-specific training provided.
* Supportive working environment and 24/7 operational support.
* Access to Mitie's employee benefits platform, including:
+ Retail and leisure discounts + Wellbeing support + Cycle to work scheme + Pension and life assurance
* Clear career progression pathways within Mitie's national security network., Are you comfortable working a 4 on / 4 off shift pattern averaging 42 hours per week, including days and nights?
* How would you handle a situation where a visitor becomes agitated after being denied entry?
* Describe a time when you had to stay calm under pressure. What was the outcome?
* Why do you want to work for Mitie and on-site at Lloyds Banking Group?
* Are you willing to undergo background checks in line with site security requirements?
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