General Assistant – BaxterStorey
Company Description
Title: General Assistant
Location: Airbus Broughton, Chester
Salary:£12.63 per week
Hours: 37.5 per week (Between the hours of 7am & 7pm)
Benefits
* 28 Days holiday including bank holidays
* Plus your birthday off
* 3 volunteering days
* 3 days grandparent leave
* 24 week’s enhanced maternity leave
* Secondary carer leave
* Wedding/commitment day leave
* Free meals on shift
* Bespoke training and development opportunities
* Apprenticeships opportunities for all experience levels
* Pension and life insurance
* Discounts available on our Perkbox app; high street shops, holidays & cinema
* Wellbeing hub
* Access to employee assistance programme
* Cycle to work scheme
Job Overview
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression. We are looking for a General Assistant who strives to exceed expectations at every turn. We support your development with ongoing training and a good work‑life balance, encouraging growth and celebrating diversity. If you thrive on delivering extraordinary experiences and love being part of a harmonious and collaborative team, we would love to hear from you!
Job Description
Service – serve food and beverages to guests in a friendly and professional manner, ensuring that guests’ needs and requests are efficiently and effectively addressed. Customer Service – provide excellent service by being attentive to guests’ needs at every point on their customer journey, answering questions and addressing any concerns or issues in a friendly manner. Teamwork – collaborate with all colleagues to ensure the smooth flow of operations and contribute to creating an inclusive and safe working environment. Adherence to Regulations – comply with health and safety regulations and any specific food service or catering guidelines established on location. Cleanliness – maintain cleanliness and hygiene standards in the kitchen and dining areas.
Qualifications
* Have a contagious passion for food and/or customer service
* You draw satisfaction from working within a collaborative and inclusive team environment
* Ability to adapt to challenges and opportunities with a solution‑oriented perspective
* Previous experience in a similar role, especially in the food service industry, is often a plus
* Some knowledge of food safety and sanitation practices
* Works according to the BaxterStorey core values
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values
ALWAYS VISIONARY– We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
Wholeheartedly Positive– We are upbeat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE– We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS– We work together as a team to lead by example, protecting the planet and supporting local communities.
Inclusive Employer Statement
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio‑economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aims to have the most inclusive culture in hospitality.
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