Are you a Contract Manager with experience overseeing and managing cleaning services, concierge, security and window cleaning and seeking a new challenge?
We are seeking a Contract Manager who is capable of delivering excellent service delivery with solid financial performance
Location: Across both mobile teams and large static sites - Barnet, NW10, Hackney, Brent & South London
Salary: £45,000 + bonus
Benefits: Electric company car / car allowance / company van + fuel card, 28 days holiday + bank holidays, flexible working (1 day WFH, 2–3 days in field, monthly office visits)
Why This Role Matters:
We're looking for a proactive Contract Manager who takes ownership, raises standards, and brings fresh ideas - not someone who simply maintains the status quo.
You'll lead an Assistant Contract Manager, 2 x Mobile Supervisors and 3 x Static Supervisors .
Your role will involve managing the high-value locations, controlling service delivery through strong systems and keeping the customer confident in our clients ability to deliver the basics consistently.
Responsibilities:
Lead with impact
Build a culture of pride, fairness and accountability.
Support and coach mobile teams to raise performance.
Maintain regular on-site presence to build trust and ensure high standards.
Run the contract like your own business unit:
Manage budgets, resources and organic growth.
Oversee subcontractor delivery, including quality checks and evidence validation.
Conduct monthly KPI meetings with senior customer teams.
Drive process improvements and train teams on systems.
Build strong customer relationships
Visit sites regularly and ensure customers feel valued.
Strengthen confidence in service delivery, especially ahead of renewals.
Grow the contract
Spot opportunities for upselling (e.g., specialist cleans).
Encourage teams to log opportunities via the company's operating system.
What We're Looking For
A confident, forward-thinking Contract Manager who is excited by change and motivated to elevate the accounts they manage.
Deliver enhanced services and introducing additional bundled services and strong P & L management.
Experience managing mobile cleaning teams and delivering high standards..
If you have the required experience then we encourage you to apply today