What you'll be doing: Reporting to the General Manager you will oversee daily hospitality operations, ensuring efficiency, high standards and impeccable customer service. You will be responsible for a fixed team of hospitality staff and a number of casual staff depending on the event. More about the role: Develop strong relationships with clients in order to enhance the customer experience, increase revenues through upselling and maximise repeat business Ensure service delivery is consistent and to the highest standard across all events Assist with the development and review of operational SOPs and ensure these are adhered to at all times Work with the HR/People Operations department to recruit, train and develop a team of hospitality professionals Plan rosters in advance of events according to agreed staff ratios and wage budgets Contribute to the delivery of the organisation's sustainability objectives Who you are: Proven experience in large volume hospitality management Proven client relationship management Strong organisational and time management skills Ability to lead, motivate and develop a dynamic hospitality team Experience working within financial budgets and targets Excellent communication and presentation skills A third level qualification in Hospitality Management is desirable What we'll give: Hospitality Manager €45,000 per annum 5 out of 7 days per week Aviva Digicare - Free annual healthcare check Exclusive Benefits & Wellbeing site (Perks Card) Entertainment discounts - up to 55% off cinema tickets Health & Wellbeing discounts Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards Meals on duty PRSA scheme and Life Assurance Employee Assistance Programme 20 days BH’s Competitive and supportive family benefits Holiday purchase scheme On-going training & development and career pathways Professional subscriptions paid Financial wellbeing programme and preferred rates on salary finance products Who we are: Levy Ireland are culinary innovators, finding new ways to provide world-class culinary experiences for sporting venues, concerts, events, convention centres and heritage sites across Ireland. Whether it’s the iconic backdrop of the Aviva Stadium, the communal experience of The Convention Centre Dublin, the cheering crowds at Leopardstown Racecourse, Fairyhouse Racecourse, The Curragh or serving the great outdoors, Levy Ireland creates legendary experiences in remarkable venues. Levy Ireland’s menu is shaped around a commitment to seasonal produce, combining the best from local Irish ingredients and food cultures, and reworking ideas using modern techniques focused on freshness, local sourcing, and compelling flavour combinations. The CCD is the first state-owned, public access building. Designed by an award winning Irish-born architect, the CCD quickly became a landmark building on Dublin's skyline when it opened in 2010. Its stunning glass-fronted atrium gives visitors panoramic views of the River Liffey, Dublin city centre and the Wicklow mountains. The building offers 22 multi-functional rooms used for conferences, banquets, meetings and exhibitions. It was recognised as the first carbon neutral constructed convention centre in the world.