We are seeking a dynamic and experienced Venue Manager to oversee all aspects of foodservice and support operations. This is a high-impact leadership role responsible for ensuring exceptional service delivery, strong client relationships, and commercially sound operations across the venue.£40000 - £45000 per annum depending on experienceYou will be the key point of contact for the client, accountable for operational excellence, financial performance, team leadership, and compliance. Your focus will be on delivering great food, outstanding experiences, and a safe, engaging environment for both customers and staff.If you're a confident leader with a passion for hospitality, commercial acumen, and team development, we'd love to hear from you.Key Responsibilities:Client & Venue ManagementOversee all foodservice and support service operations across the venueEnsure full compliance with contractual obligations and service level agreementsBuild and maintain strong relationships with clients and commercial partnersCommunicate regularly with stakeholders and action feedback from client satisfaction surveysRepresent Compass Group as a brand ambassador on-siteCommercial & Financial ManagementControl venue costs including labour, food, and operational expensesMonitor and manage gross profit and sales performanceEnsure accurate and timely financial reportingDrive purchasing compliance and minimise food wasteAdapt staffing levels in line with business needs and manage agency spendOperational LeadershipEnsure the delivery of high-quality, safe, and efficient food and support servicesImplement and maintain health & safety standards and proceduresCollaborate with teams to continuously improve service and performanceEnsure the venue operates within agreed budgets and KPIsPeople & CultureLead, motivate and support a high-performing teamManage recruitment, training, coaching, and succession planningPromote a positive workplace culture through communication and recognitionMonitor labour turnover and absenteeism, and implement strategies to minimise bothEnsure all staff receive appropriate training and understand their roles in health & safety and food safety complianceWhat We're Looking For:Essential:Experience in a similar Venue Manager or senior operations roleStrong leadership and team development skillsProven track record in budget management and achieving KPIsExcellent communication and relationship-building abilitiesIn-depth knowledge of health & safety and compliance standardsDesirable:Level 3 Food Safety and Health & Safety qualificationsExperience within Compass Group or similar high-volume foodservice environmentWe ensure you\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Contributory pension schemeGrow your career with our Career Pathways and MyLearning programmesQuick access for you and your immediate family to a Digital GP, and wider healthcare benefitsExclusive travel discounts with TUI, Expedia, Booking.com and many moreSave money on your food shop with discounts on Tesco, Sainsbury\'s, Morrisons and many moreUp to 44% off cinema tickets to enjoy your favourite blockbusterReceive cash rewards every time you spend and use them on a wide range of brandsUn-wind with us with free wellness, mindfulness and exercise classesYou can share all discounts and offers with your friends and familiesAbout UsRestaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK\'s leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.Job Reference: com/1108/41220001/52755582/SU RA GroupCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!