Tea Room Co-Manager/Job Coach (Catering & Hospitality)
Make a Difference While Running a Community Café
Location: East Lambrook / South Petherton area
Salary: £14 an hour
Hours: 16-24 hours a week but with potential of more if needed. Some flexibility over hours but with a commitment to cover Mondays and Tuesdays.
Contract: Permanent (short, paid trial period first)
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Are you passionate about creating opportunities AND great coffee?
We're looking for an exceptional individual to join our team in a unique dual role that combines cafe management expertise with supported employment coaching. This is your chance to help run a community cafe while making a real difference in people's lives by supporting individuals with disabilities or barriers to employment.
What You'll Be Doing
Cafe Supervision:
* Oversee daily operations of our welcoming community cafe
* Manage staff schedules, inventory, and supplier relationships
* Ensure exceptional customer service and food safety standards
* Drive sales growth and manage budgets
* Create a warm, inclusive atmosphere for all customers
* Develop seasonal menus and special events
Supported Employment Coaching:
* Support individuals with learning disabilities, autism, mental health conditions, or other barriers to employment
* Provide hands-on job coaching in cafe operations (barista skills, food preparation, customer service, cash handling)
* Develop personalized training plans and track progress
* Collaborate with external agencies, families, and support networks
* Promote independence and build confidence in the workplace
* Assist with job placement and ongoing employment support
What We're Looking For
Essential:
* Experience in hospitality/cafe management or similar customer-facing role
* Understanding of supported employment principles or disability support OR some experience in teaching or learning support OR experience supporting family members with learning difficulties
* Excellent communication and interpersonal skills
* A good sense of humour is essential
* Patience, understanding, empathy, and a person-centered approach
* Food hygiene certification (or willingness to obtain)
* Strong organizational and leadership abilities
* Passion for creating inclusive environments
* Creative thinking and marketing flair to develop customer attraction strategies
* Be willing to undergo a 2 week paid trial (working interview)
Desirable:
* Qualification in supported employment, social care, or related field
* Experience working with individuals with disabilities
* Barista training/coffee knowledge
* First aid certification
* Knowledge of relevant legislation (Equality Act, Health & Safety, Food Safety)
* Driving licence and own transport
What We Offer:
* Competitive salary with annual reviews
* Comprehensive training and professional development opportunities
* Supportive team environment with regular supervision
* Opportunity to make a genuine difference in your community
* Employee benefits package including pension scheme
* Flexible working arrangements where possible
* The satisfaction of seeing individuals grow and succeed
Ready to Blend Great Coffee with Life-Changing Support?
Join us in creating a space that's not just about serving excellent food and drinks, but about serving our community by providing meaningful employment opportunities for everyone.
To Apply: Send your CV and a covering letter explaining why you're perfect for this unique role:
Closing Date: 14th September 2025
Start Date: Flexible
We are committed to equality of opportunity and welcome applications from all backgrounds. This role is subject to an enhanced DBS check.
Job Types: Part-time, Permanent
Pay: £14.00 per hour
Expected hours: 16 – 24 per week
Application question(s):
* How many hours work a week (and around what times) are you looking to work ideally?
* Can you work Mondays and Tuesday?
Licence/Certification:
* Driving Licence and Car? (required)
Work Location: In person