Localities Area Manager (Housing Repairs & Maintenance)
Join to apply for the Localities Area Manager (Housing Repairs & Maintenance) role at Platform Housing Group.
Platform Property Care is looking for a passionate and experienced team leader to deliver safe, efficient, and customer‑first property repairs and maintenance services across the Derbyshire Dales.
Why this role matters
* Lead day‑to‑day delivery of property repairs and maintenance services, ensuring safety, quality, and efficiency.
* Champion a customer‑first approach and own service delivery, resolving complaints early.
* Manage team performance through coaching, 1:1s, and development using the Multi‑Skill Framework.
* Ensure compliance with HSEQ and regulatory standards.
* Make informed local decisions aligned with customer needs, compliance requirements and value‑for‑money goals.
* Collaborate across teams and with contractors to deliver joined‑up services.
* Promote sustainability goals and responsible resource use.
* Support change by communicating clearly, building resilience and helping the team adapt.
* Monitor team activity against budgets and KPIs, escalating risks and opportunities to your Localities Operations Manager.
What You'll Bring
* Strong technical knowledge of property maintenance and building compliance.
* Up‑to‑date understanding of Health & Safety legislation, Decent Homes Standard, and HHSRS.
* Proven experience leading teams in a Housing/Construction environment and driving service improvements.
* A collaborative, inclusive leadership style focused on coaching and development.
* Confidence in using digital systems and promoting data best practices.
You’ll Be Measured On Success By
* 95% of repairs and voids completed within target.
* 85% first‑time fix rate.
* 95% customer satisfaction with repairs and estates.
* High employee engagement and low voluntary turnover.
* Delivery of improvements, cost‑efficiency, and sustainability outcomes.
Requirements
* Valid driving licence and ability to travel regularly within your locality.
* DBS clearance as part of the vetting process.
* Local residency (covering the Derbyshire Dales, centered around Matlock and Chesterfield).
Next Steps – How To Apply
If you’re ready to lead with impact and help shape the future of property repairs and maintenance in your area, please click apply now. We do not require recruitment agency support at this time – all speculative CVs will be treated as a direct application.
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