Overview
Join to apply for the IT Scrum Master role at FGH (Freemans Grattan Holdings).
FGH Business Centre 66-70 Vicar Ln, Bradford BD1 5AJ
Hybrid flexibility: 2 office days per week.
Are you a dedicated IT Scrum professional with a passion for driving project deliverables? Now is a fantastic time to join our Technology and Digital Team as we embark on an exciting transformation programme to modernise our digital capabilities and optimise our customer journey. Innovation is key as we look for new ideas which will improve the customer experience and our business processes.
About The Role
The Scrum Master will drive and facilitate the completion of tasks owned by the matrix managed project teams on a variety of project deliverables. Organising, co-ordinating the breakdown of epic project elements into granular user stories for tracking and delivery by members of the project team. Ensuring visibility and accountability of delivery tasks and taking appropriate actions to ensure delivery against milestones at risk and managing emerging issues and challenges within the team or via structure escalation. Organising and planning agile ceremonies. Creating and maintaining backlogs using appropriate tooling. Working with the Project Management & Product Owners team to smooth co-ordinated delivery. Coach and evangelise team members to the benefit and approach to agile delivery whilst applying common sense and pragmatism to a business on a journey to agile practices.
Solution Delivery
* Ability to demonstrate decision making skills to ensure working at pace
* Ensure teams remain focused on delivery and the team are working in a co-ordinated manner
* Ability to escalate challenges or decisions outside their ability to control or that would have wider implications to the delivery or team
* Ability to bridge the gap between Project Managers and Product Owners delivery teams
* Demonstrate the ability to manage and delegate activities to appropriate members of the team and hold them accountable for delivery
* Pro-active approach to problem solving and issue management
* Ability to review and contribute to SDLC documentation
* Ability to implement and manage robust change management
Relationship Management
* Ability to manage support Project Management and Product Owner to ensure excellent outcomes that drive business value
* Set and manage expectations with stakeholders effectively using plain English
* Ability to summarise and provide structured updates or escalations related to work in progress
* Manage third party suppliers ensuring a quality, value for money service and maintaining effective relationships.
Personal
* Manage and motivate project teams ensuring effective performance management, training and coaching
* Detail focused, comfortable organising and coordinating detailed team tasks
* Comfortable running daily stand-up meetings with the team to obtain progress updates, challenge delays or support where required
* Capable of organising complex detailed delivery activities into backlogs driving sprints and overall project burn down
Best Practice
* Proactive contribution to continuous improvement of both the IT Function and the organisation as a whole
* Support the business in defining and maintaining best practice governance and project methodologies
* Commitment to good outcomes for customers at all times
* Ensure compliance with all applicable UK and local regulations, Company Policies and FCA Conduct Rules
* Demonstrate behaviours in line with our Company values
About Us
FGH DIGITAL: For over 100 years, Freemans has been at the forefront of home shopping, delivering quality products and exceptional service. We’ve accepted the challenge to transform our business into a modern, digital-first retailer. Based in West Yorkshire and part of the OTTO group, Freemans Grattan Holdings (FGH) is the home of brands such as Freemans, Grattan, Kaleidoscope, and Curvissa.
What We Offer
FLEXIBILITY
Hybrid and flexible working options. Full-time colleagues work a minimum of 2 days per week in the office for balance between in-person collaboration and remote work.
TRAINING & DEVELOPMENT
Clear career pathways, development programmes, and leadership training to grow in role and manage change.
INCLUSIVITY
FGH is committed to fairness, diversity, and merit-based progression; our pay and reward approach reflects this.
Benefits
* Competitive salaries and annual bonus scheme
* 37 days holiday including bank holidays
* Healthcare cash plan
* Competitive pension scheme
* Life assurance
* Paid paternity and maternity leave
* Incredible staff discounts
* Subsidised canteen
Ready to apply?
If you’re excited about this opportunity, click apply now to send us your application.
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