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Mandarin/Chinese-speaking Verifications Subject-Matter Expert, Plymouth
Client: Hays
Location: Plymouth, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
2
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
About us
We are one of the fastest-growing online marketplaces in the world, building a fair, transparent, and trusted platform where buyers and sellers thrive. Our mission is to shake up eCommerce with integrity, innovation, and momentum.
About the Role
As our Verifications Subject-Matter Expert, you'll be the authority on seller eligibility, fraud detection, and due diligence. You will review applications, identify red flags, and guide Verification Administrators. You will also help shape verification processes by defining thresholds, streamlining workflows, and staying ahead of risks.
What You'll Be Doing
* Conduct reviews of seller applications and documentation
* Ensure legitimacy through due diligence checks
* Escalate tricky or borderline cases
* Develop and refine verification criteria
* Analyze data using Salesforce and Excel
* Collaborate with leadership to improve processes
* Mentor Verification Administrators
What You'll Bring
* Strong analytical skills and attention to detail
* Proficiency in Excel (formulas, reporting)
* Experience with Salesforce or similar CRM
* Clear communication skills
* Decision-making and accountability
* Organizational and multitasking skills
* Experience in eCommerce or online marketplaces
Why Join Us?
Join a bold, fast-moving team valuing trust, transparency, and innovation. Shape processes, influence decisions, and impact a global company.
Ready to keep our marketplace safe and smart? Let's talk.
Monday to Friday - 37.5 hours
£30,000
Hybrid if local to Bournemouth; remote possible
What to do now
Apply with your CV or contact us for a confidential discussion. If this role isn't right, reach out for other opportunities.
Hays acts as an employment agency. By applying, you accept our T&Cs, Privacy Policy, and Disclaimers.
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