Job Description
About the role
As a Sales Associate at Victoria’s Secret, you’ll work in an exciting, engaging, fast-paced environment, surrounded by a friendly and supportive team passionate about delivering the very best customer experience.
No two days are ever the same, but here’s an overview of what to expect:
1. Customer Service - Delivering an exceptional customer experience by helping customers find the perfect product and assisting them at the till.
2. Brand Bra Experience - Providing expert advice on bra fitting, sizing, and styles to meet customer needs.
3. Visual Merchandising - Managing product presentation and merchandising to help customers find what they need, including items they didn’t know they wanted.
4. Store Standards - Maintaining store cleanliness, managing deliveries, stock replenishment, supporting loss prevention, and following health & safety procedures.
About You
* Passion for retail and creating unique customer experiences.
* Enthusiasm for learning, developing customer service skills, and product knowledge.
* Ability to build valued relationships with team members and customers.
* Supportive team player who contributes to a positive work environment.
* Enjoy working in a busy environment and adaptable to various tasks.
About Us
We don’t just sell products; we sell experiences. Victoria’s Secret is known for lingerie, beauty products, and accessories, representing an aspirational lifestyle that empowers and makes customers feel comfortable. Join us and be part of an iconic brand.
About The Team
* 25% off most NEXT, MADE*, Lipsy*, Gap*, and Victoria's Secret* products (*when purchased through NEXT)
* 10% off most partner brands and up to 15% off Branded Beauty
* Access to free health and wellbeing services
* Sample Sales
* Learning and Development opportunities
* Life assurance
* Annual Travel Card Loan
* Wellhub - Discounted gym memberships, apps, PT sessions, and more
Conditions apply to all benefits. These are discretionary and subject to change.
We support all candidates during the application process and provide workplace adjustments when necessary. If you need support due to a disability or long-term condition, contact us at UKHR@victoriassecret.co.uk with 'Workplace Adjustments' in the subject line.
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